Refund and Returns Policy

We at IFE Store are only focused on providing just the platform service and below mentioned return, refund, cancellation, exchange policy can only be considered for some conditions as it depends on the manufacturer or producer, and our visitors can always contact us at info@ifestore.com for any queries.

Return Policy

Products can be returned within 15 days from the date of delivery.
Payment Refunds are applicable only in case of damaged product or delivery of incorrect product delivery for only Prepaid Orders.
No refund is initiated for COD orders.
Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer.
No returns are accepted for any freshly milled grocery and fresh milk items.
The refund decision will be made only once the product has reached back to us and after through investigation.

Refund Policy

Refund is provided for only Prepaid Orders not for COD Orders.
Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.
Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).
Shipping charges and restocking fees will be deducted from refunds.

Cancellation Policy

An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.

You can cancel an order in easy step:

Email us on info@ifestore.com

Please Note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests. Cancellation charges Rs.250 will be charged after order is completed/shipped.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ifestore.com.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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